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UNV OFFICIAL DISTRIBUTOR & AUTHORIZED SERVICE

UNV Kars Camera Systems & Authorized Technical Service

UNV (Uniview) IP security cameras, NVR recorders official distribution, installation and authorized technical service in Kars, Turkey.

Track Device New Repair Ticket
Avg. 24 Hours
Fast Diagnostics
Original Parts
Official Warranty
Fast Shipping
Contracted Carriers
Reports & Receipts
Detailed Statements

Check Device Status

Track via service tracking number or registered phone number

Enter the Tracking Number from your receipt (e.g. BRT-123456) or your contact phone to see live updates.

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Create New Service Ticket

Fast online form for devices you will deliver or ship

Fill out the form for faulty or maintenance devices; your tracking number will be generated immediately.

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Gizlilik • Şartlar
PROFESSIONAL REPAIR CENTER

UNV & Uniview Authorized Technical Services

We provide genuine factory spare parts, microscope-level BGA chip repair, and guaranteed express cargo service nationwide for Uniview and UNV IP security cameras, NVRs, and network switches.

Motherboard & PoE Power Supply Repair

Component-level diagnosis and micro-repair for motherboards damaged by surges, lightning, or PoE overcurrent with genuine power circuitry.

  • PoE Port short-circuit micro-repair
  • Power IC & Mosfet replacement
  • SMD / BGA chip reballing and repair

Lens Replacement & Optical Calibration

Factory optical focus alignment and genuine Uniview lens replacement for blurry images, focus loss, and motorized zoom/focus motor failures.

  • Motorized zoom motor repair & sync
  • ColorHunter & LightHunter sensor alignment
  • Day/Night IR-Cut filter mechanism repair

NVR & Camera Password Reset (Master Key)

Official authorized Master Key password recovery in 15 minutes via security verification without opening the device or losing recordings.

  • Instant remote assistance without shipping
  • Dynamic QR code and temporary token
  • Zero data and recording loss guarantee

NVR Recorder & HDD Data Recovery

Guaranteed fixes for NVRs stuck on boot logo, unrecognized hard drives, continuous beeping, or corrupted video footage recovery.

  • SATA bus & controller repair
  • Forensic-grade video footage recovery
  • NVR cooling fan & thermal overhaul

Firmware & Bricked Device Unbricking

Restoration of bricked IP cameras and NVRs due to power outages or interrupted updates using factory TFTP, JTAG, and serial console tools.

  • EEPROM / Flash memory direct reprogramming
  • Latest official cybersecurity patches
  • ONVIF & SIP protocol conformance tests

PTZ Speed Dome Mechanical & Motor Service

Periodic overhaul and genuine replacement for mechanical jams, slip-ring wear, preset drifts, and gear defects on 360° PTZ dome cameras.

  • Stepper motor & gearbox overhaul
  • Slip-ring continuous power contact renewal
  • IP67 outdoor hermetic sealing pressure test
RAPID PASSWORD RECOVERY

Uniview & UNV NVR / Camera Password Reset

Forgot your Uniview Admin password? Reset it on the same day without shipping the device. As official distributors, we generate dynamic recovery Master Keys directly from your serial number and QR code.

1
Click "Forgot Password" on Device Screen

Open the NVR interface or EZStation software and click forgot password.

2
Send the On-Screen QR Code to Our Team

Send device serial number and QR code photo to our WhatsApp line +90 542 570 85 90.

3
Set Your New Password with the Official Master Key

Log in using the single-use recovery key generated by our engineers and define your new credential.

Live Support & Password Reset Line
Monday - Saturday / 08:30 - 18:30

Instant verification and password code generation for enterprise clients and certified dealers. Proof of purchase may be requested for security compliance.

WhatsApp Fast Password Reset Request
NATIONWIDE EXPRESS REPAIR SERVICE

How Does the Contracted Cargo Service Process Work?

Wherever you are located, send your defective UNV and Uniview equipment safely to our central lab via contracted shipping codes.

1. Submit Online Ticket

Open a ticket via the form above and get your instant RMA tracking code (BRT-XXXXXX).

2. Hand Over to Cargo

Pack your device securely and dispatch it using our discounted corporate cargo code.

3. Free Expert Diagnosis

Lab diagnosis is performed, and detailed quotation is submitted via SMS/Email for your approval.

4. Guaranteed Express Delivery

Repaired with genuine parts, stress-tested, and swiftly dispatched back to your address.

FREQUENTLY ASKED QUESTIONS

UNV & Uniview Technical Service FAQ

Most common questions regarding CCTV camera repair procedures, warranty terms, and service fees.

All genuine Uniview (UNV) IP cameras, PTZs, and NVRs supplied through Berat Technology are covered by a 2-year official distributor warranty. Factory and component defects are resolved with direct repairs or 1-to-1 replacements.

No. In most cases, sending the physical device is not required. When you send the dynamic QR code on screen or the serial number to our WhatsApp support, our engineers generate an official Master Key remotely within 15 minutes.

Fault detection is completely free. Average repair turnaround is between 24 and 48 hours.

Yes. We provide specialized out-of-warranty component-level repair for lightning, power surges, or liquid damage with a 6-month service guarantee on all replaced genuine parts.